戴尔笔记本试N多次没法用显示：Internal Eeeor 36000

我的戴尔笔记本预装VISTA BASIC。使用一键还原总是显现
“Internal Eeeor 36000
An internal in consistency has been defected .If this problem persis,contact Technical Support at  http//www.symantec .com/techsupp/"
关闭用户帐号控制还是不行。哪位高手能解答？